Privacy Policy

Silver Cabs to Airport (ABN 64 651 806 254) (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, make an enquiry or request a taxi or airport transfer booking.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

When you use our website or booking services, we may collect information including:

• Your name
• Phone number
• Email address
• Pickup and drop-off locations
• Booking date and time
• Flight details, where required for airport transfers
• Number of passengers and relevant booking requirements
• Information you provide when contacting or making an enquiry with us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited and website usage information.

How We Use Your Information

We may use your personal information to:

• Process and manage taxi and airport transfer bookings
• Coordinate pickup and drop-off arrangements
• Communicate with you regarding your booking
• Respond to enquiries and provide customer support
• Process or facilitate payments, where applicable
• Improve our website and services
• Measure website and advertising performance
• Maintain appropriate business records
• Comply with applicable legal requirements

We only use personal information for legitimate business purposes related to providing and improving our services or as otherwise permitted or required by law.

Sharing Your Information

We may share information with drivers, transportation providers or service providers where reasonably necessary to arrange or fulfil your booking.

We may also use trusted third-party providers for website hosting, communications, payment processing, analytics and advertising.

We seek to limit the personal information shared to what is reasonably necessary for the relevant service.

We do not sell customers’ personal information to third parties.

Cookies, Google Analytics and Google Ads

Our website may use cookies and similar technologies to provide website functionality, analyse website usage and measure advertising performance.

We may use services such as Google Analytics and Google Ads to understand how visitors interact with our website and to measure actions resulting from our advertising campaigns.

Information processed through Google services is subject to Google’s applicable privacy policies and terms.

You can control or disable cookies through your browser settings, although doing so may affect some website functionality.

Data Security

We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for our business purposes or to meet applicable legal and record-keeping requirements.

Access and Correction

You may contact us if you would like to request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing such a request.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of independently operated third-party websites.

We recommend reviewing the relevant privacy policy before providing personal information to a third-party website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable requirements.

Any changes will be published on this page with an updated “Last Updated” date.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how your personal information is handled, please contact:

Silver Cabs to Airport
ABN: 64 651 806 254
Service Location: Melbourne, Victoria, Australia
Phone: +61 420 574 448
Email: silvercabst@gmail.com
Website: Silver Cabs to Airport